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DIMENSION PLUS

  • Archicad Support for India : 

    That Actually Works the Way Your Practice Needs

    From basic assistance to full BIM partnership - choose the level of support that fits your team, projects, and growth vision.

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BIM Systems DIMENSION PLUS solace

Structured Archicad Support for Real Project Work

With Archicad now on subscription, software updates and licensing are no longer the challenge.


What still remains are the day-to-day realities inside projects:

  • Slow and heavy files
  • Inconsistent team workflows
  • Template and library issues
  • Lack of clarity during critical decisions

DIMENSION PLUS Support Plans are designed to address exactly this. Instead of reactive troubleshooting, we provide structured support that helps your team:

  • Resolve issues faster
  • Maintain healthier project files
  • Work with better consistency
  • Make confident decisions during project execution

Take me to Plans

Archicad Support Plans Designed for Indian Practices

Indian architecture firms work differently - tighter timelines, mixed-experience teams, large drawings, frequent revisions, and high pressure to deliver.


DIMENSION PLUS Solace provides India-specific Archicad support that goes beyond basic reseller help. Our support plans are built around real project conditions faced by Indian architects - helping you stay productive, keep files stable, and get expert guidance when it actually matters.


Unlike generic Archicad resellers, DIMENSION PLUS has worked closely with Indian practices for over a decade. Solace reflects that experience by offering structured support, workflow guidance, and project health checks, tailored for how Archicad is actually used in India.

What's Covered

  • Archicad technical support (as per GRAPHISOFT Policy)

  • Screen sharing (as per plan)

  • Workflow & productivity guidance

  • File performance and stability checks (Limited)

  • Template & library assistance (as per plan)

    • What's not Covered

  • BIM Performance Index™ (BPI)

  • BIM Transformation Program™ (BTP)

  • Custom Project Delivery

  • Custom Workflow Training

  • Training Subscriptions 

    • Archicad​ Support Packages for India

    All plans are annual and designed to match different levels of dependency on Archicad and BIM workflows.

    Solace Essential

    Basic support when you need it

    Includes:

    • Support portal & tickets
    • Email support

    Does NOT include:

    • Screen sharing
    • Templates
    • Workflow guidance

    Pricing:

    Free with Archicad Collaborate/Studio
    or ₹8,000 per year per firm 

    Solace Special

    Occasional guidance with access to tools

    Includes:

    • Everything in Essential
    • Screen sharing
    • DP IND Templates
    • Basic GSM tools

    Pricing:

    ₹30,000 per year per firm or ₹2,000 per user/year (whichever is higher)


    Solace Professional

    For teams that need regular guidance
    Includes:
    • Everything in Special
    • Template onboarding
    • Project health checks
    • Workflow guidance


    Pricing:

    ₹45,000 per year per firm or ₹3,000 per user/year (whichever is higher) 

    Solace Premium

    Control and consistency across projects

    Includes:
      • Everything in Professional
      • Attribute & library checks
      • File performance review
      • Upgrade readiness support
      • Annual deep audit

      Pricing:

      ₹75,000 per year per firm or ₹4,000 per user/year (whichever is higher) 

      Solace Advance

      Proactive BIM management

      Includes:

      • Everything in Premium
      • Custom template tweaks
      • Compliance/rule checks
      • Dedicated support manager



      Pricing:

      ₹1,50,000 per year per firm or ₹5,000 per user/year (whichever is higher) 

      BIM Partnership

      DIMENSION PLUS as your BIM partner

      Includes:

      • Everything in Advanced
      • Unbranded templates
      • Monthly review meetings
      • BIM roadmap advisory




      Pricing:

      Custom engagement starting ₹5,00,000 per year

      Note: All plans are annual and billed in advance. Scope is defined per plan. Prices are Excluding 18% GST. DIMENSION PLUS Reserves Rights to change plans.

      Download Complete Comparison

      Frequently Asked Questions

      Is Solace mandatory with Archicad subscription?

      Is Solace mandatory with Archicad subscription?

      No. Solace is an optional support service. Archicad subscription already includes access to the software and updates. Solace is for practices that want structured support, faster guidance, and project-level clarity while working on live projects.

      What is the difference between Solace and regular reseller support?

      What is the difference between Solace and regular reseller support?

      Most reseller support is limited to basic how-to questions.
      Solace goes further by offering screen sharing, workflow guidance, file performance checks, and project health reviews(as per plan). It is designed around real project usage, not just software assistance.

      Does Solace include BIM audits or implementation services?

      Does Solace include BIM audits or implementation services?

      No. Solace focuses on support, guidance, and recommendations.
      Full BIM audits, implementation, and workflow restructuring are offered separately as DIMENSION PLUS professional services.

      Can I upgrade my Solace plan later?

      Yes. All Solace plans are annual and can be upgraded at any time if your support needs increase during the year.

      Is Solace suitable for small firms or solo architects?

      Yes. Solace plans are structured to suit different practice sizes. Smaller firms typically start with Essential or Professional, while larger or BIM-focused teams choose Premium or Advance.

      Does Solace include training or courses?

      Solace does not include training subscriptions or paid courses.
      However, customers purchasing Archicad licenses receive access to onboarding resources to help teams get started smoothly.

      Who provides Solace support?

      Solace support is provided by the DIMENSION PLUS technical team, with experience supporting Indian architecture practices across multiple project types and scales.

      How do I choose the right Solace plan?

      If you are unsure, speak to our team. We will help you select a plan based on:

      • Practice size

      • Project complexity

      • In-house BIM maturity

      • Level of ongoing support required

      Get the right level of Archicad support for your projects

      Solace plans are designed to scale with your practice. Start with what you need today and upgrade anytime as project complexity or team size increases.

      Explore Solace Plans
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