Introducing DIMENSION PLUS Solace 2.0
With Archicad subscription licensing, architects now benefit from automatic access to the latest software versions, secure cloud-hosted licenses, and reliable software availability — without the need to manage upgrades or license logistics.
As a result, the role of support has naturally evolved. While the software platform now ensures continuity and updates, architectural practices still face day-to-day challenges inside projects — from performance issues and complex files to workflow clarity and team coordination.
Solace 2.0 was created to address this reality.
Instead of focusing on license-era benefits, Solace 2.0 focuses on what matters most during active project work: productivity, stability, and experienced guidance. It provides structured Archicad support that helps teams resolve issues faster, maintain healthier project files, and work with greater confidence as project complexity increases.
Solace 2.0 reflects how Indian architecture practices actually work today — balancing tight timelines, mixed experience levels within teams, and demanding project requirements. It is designed to complement Archicad subscription by ensuring that your projects, workflows, and teams continue to perform at their best.
Archicad Support Plans Designed for Indian Practices
Indian architecture firms work differently — tighter timelines, mixed-experience teams, large drawings, frequent revisions, and high pressure to deliver.
DIMENSION PLUS Solace provides India-specific Archicad support that goes beyond basic reseller help. Our support plans are built around real project conditions faced by Indian architects — helping you stay productive, keep files stable, and get expert guidance when it actually matters.
Unlike generic Archicad resellers, DIMENSION PLUS has worked closely with Indian practices for over a decade. Solace reflects that experience by offering structured support, workflow guidance, and project health checks, tailored for how Archicad is actually used in India.
Solace 2.0 Covers
Archicad technical support (as per GRAPHISOFT Policy)
Screen sharing (as per plan)
Workflow & productivity guidance
File performance and stability checks (Limited)
Template & library assistance (as per plan)
Solace 2.0 Does NOT Cover
Full BIM audits BIM implementation
Custom project delivery
Custom workflow training
Training subscriptions (except onboarding)
Archicad Support Packages for India
Choose the level of Archicad support that matches your practice size, project complexity, and in-house BIM maturity.
| Features | Essential | Professional | Premium | Advance | BIM Partnership |
|---|---|---|---|---|---|
| Free with Archicad Collaborate/Studio Licenses | Everything in Essential + | Everything in Professional + | Everything in Premium + | Your partners for BIM Success | |
| or ₹ 15,000/year/firm | ₹ 35,000/year/firm or ₹ 3,000/year/user whichever is higher | ₹ 55,000/year/firm or ₹ 4,000/year/user whichever is higher | ₹ 99,000/year/firm or ₹ 5,000/year/user whichever is higher | Call us to know more. | |
| Support Portal & Tickets | ✔ | ✔ | ✔ | ✔ | ✔ |
| Email Support | ✔ | ✔ | ✔ | ✔ | ✔ |
| Screen Sharing | — | ✔ | ✔ | ✔ | ✔ |
| DIMENSION PLUS Templates (DP IND Prefixed) | — | ✔ | ✔ | ✔ | ✔ |
| Template Onboarding | — | ✔ | ✔ | ✔ | ✔ |
| Basic GSM Tools | — | ✔ | ✔ | ✔ | ✔ |
| Project Health Checks | — | — | ✔ | ✔ | ✔ |
| Attribute & Library Checks | — | — | ✔ | ✔ | ✔ |
| File Performance Review | — | — | ✔ | ✔ | ✔ |
| Annual Deep Audit (at 50% discount) | — | — | — | ✔ | ✔ |
| Custom Template Tweaks | — | — | — | — | ✔ |
| Compliance / Rule Checks | — | — | — | — | ✔ |
| Dedicated Support Manager | — | — | — | — | ✔ |
| Monthly Review Meetings | — | — | — | — | ✔ |
| BIM Roadmap Advisory | — | — | — | — | ✔ |
Frequently Asked Questions
Get the right level of Archicad support for your projects
Solace plans are designed to scale with your practice. Start with what you need today and upgrade anytime as project complexity or team size increases.
