DIMENSION PLUS Solace

At DIMENSION PLUS, our commitment to your success goes beyond the initial service delivery. Introducing DIMENSION PLUS Solace – your reliable partner in navigating the dynamic landscape of Building Information Modelling (BIM). We understand that the journey doesn’t end with implementation; it evolves with ongoing support, ensuring your projects run seamlessly and efficiently.

Archicad Perpetual

Support Portal

Technical

Encounter a challenge?

Our dedicated support team is ready to provide timely technical assistance, ensuring minimal disruptions to your project workflows.

Free Updates*

Archicad, BIMx and BIMcloud are continually evolving. DIMENSION PLUS Solace customers are entitled to upgrades to the latest software as it is released at no extra charge. (Provided Solace term is active) *

Keyplug Replacement

You are eligible for a free-of-charge license replacement once a year,
if your license gets stolen, is damaged or malfunctions for any reason. To report a problem contact support.

License Pooling

Automatically optimise your company’s software license usage with a dynamic license pool and flexible distribution within your organisation.

Technical Support

Access Support portal and share your issues with us. Our technical support team will respond within 2 hours.

Screensharing

Our support portal has inbuilt screen sharing option. Once your support ticket is logged, we can have secure screen sharing and guide you through.

Emergency Licenses

To help you avoid issues and production interruptions, 5-day Emergency licenses ensure continuity for your project teams.

Library Part Maker Add-on

Library Part Maker simplifies and streamlines creating custom library parts and objects that comply with industry standards. Giving our users the ability to create virtually any custom content.

BIMx Model Private Hosting

As a Forward customer you are eligible to use 10 Gb private storage space on the BIMx Model Transfer site to share your designs with team members, clients and other professions.

HR

Our HR services include job board access and client job board management, helping you reach qualified candidates efficiently.

DIMENSION PLUS Job Board Access

Post job openings on DIMENSION PLUS website. The system sends email to more than 3000 fresh graduates (who have already downloaded student license) and Institutes who are on Archicad Edu licenses.

Client Job Board

Accounts

Our Accounts team provides comprehensive financial support, from invoicing to expense management, ensuring your financial processes are smooth and transparent.

Client portal for purchases

Access our client portal for all commercial transaction with us. You can see all Quotes, Invoices and Statements and also comment, approve and pay online.

Volume Discounts

Benefit of discount even when you purchase licenses in parts. You can order throughout the year and system consider it.

Discounted access to discoverBIM training

Special coupon codes with discounts for all the localised training we offer under discoverBIM portal.

GRAPHISOFT Learn Access

Access to GRAPHISOFT Learn Portal with discount coupons.

Learn with discoverBIM

Enhance your BIM skills with our discoverBIM platform. Access expert-led courses, tutorials, and resources tailored to all skill levels.

Free Training for Onboarding

Access DIMENSION PLUS Archicad Essential Skills online training, dedicatedly designed and prepared for new members in your organisation to help them start using Archicad within 60 hours. (This training does not include Implementation and/or Template Consultation.)

Free Update Training

Online free training for new features and workflows.

Perks

Enjoy exclusive perks like priority support, tailored training sessions, and access to our latest BIM resources and tools.

Free or Reduced price admission to events

Free or reduced admission to events lower the total cost of your software ownership while maximising value and benefits.

DIMENSION PLUS App for all service access

Coming soon Q4 2023

Archicad Rental